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Secure a credible business address without a long lease. Choose a flexible monthly option to protect privacy, keep listings consistent and manage mail reliably while you work from anywhere.

Simple choices make setup quick. Typical inclusions are a professional address, mail handling and optional add-ons such as call handling or meeting room access. Prices range from budget-friendly offers like S$50–S$100 per month to premium CBD options from S$99–S$162 with receptionist support.

Trusted operators such as VOffice (Paya Lebar Square) and TEC (Downtown Core) focus on clear packages and receptionist-led services. This page helps you compare offerings, pick a location, set mail preferences and then book now when you are ready.

Expect transparency: we will explain what “unlimited mail reception” typically covers and how to choose the best value for your business stage. Start by comparing features, then pick a service and secure your address for the month.

Key Takeaways

  • Pay month-by-month to gain a credible business presence without a long lease.
  • Common inclusions: business address, mail handling and optional call or meeting services.
  • Price tiers run from S$50–S$100 for budget options to S$99–S$162 for premium CBD packages.
  • VOffice and TEC are examples of providers that highlight simplicity and receptionist services.
  • Clear next steps: compare plans, choose location and mail preferences, then book.

Virtual office services in Singapore designed for flexible monthly use

Flexible address and mail services now match how many founders actually work in Singapore. Hybrid schedules, client visits and frequent travel mean teams seldom need a long-term physical office. Instead, a recognisable address plus reliable mail handling gives a steady presence without high overheads.

Who benefits most

Startups that want credibility from day one find this especially useful. Small and medium-sized businesses streamline admin while keeping costs down.

Overseas companies use the service to enter the market quickly. Project teams and founders who split their time reduce distractions and keep correspondence organised.

How a professional presence builds trust

A clear business address and prompt mail reception create confidence when clients check your website and listings. This is not just extra space; it is an integrated bundle of services—mail reception, notifications and optional receptionist support—that keeps operations consistent.

“A first-class address and call handling helped our founders stay responsive while travelling.”

  • Choose location (city fringe vs CBD).
  • Set mail preferences: collect, forward or scan.
  • Add call handling or meeting rooms as needed.

Monthly options let companies adapt fast, avoiding long commitments that do not fit real operational needs.

Why use a virtual office in Singapore for your business presence

Separating home life from company contact details helps founders protect privacy and present a professional front. TEC advises using a single address on business cards, websites and map pins so clients can find you easily. VOffice offers an office address at Paya Lebar Square, while Gaia points out the convenience of locations near MRT stations.

A photorealistic image depicting a modern virtual office setting in Singapore, showcasing a sleek and stylish workstation in the foreground, complete with a high-end computer, organized documents, and a digital tablet displaying a video call. The middle of the scene features a large window with a stunning view of Singapore's skyline, capturing iconic landmarks such as the Marina Bay Sands and the Merlion. The background includes lush greenery typical of the area, suggesting a vibrant urban environment. The lighting is bright and natural, creating an inviting and productive atmosphere. Capture the scene from a slightly elevated angle, emphasizing the workspace while ensuring the cityscape is prominently visible. The mood is professional yet innovative, reflecting the essence of a modern business presence.

Use a virtual office to separate your home address from your company address

Privacy and professionalism: keeping a business address stops your home showing on directories. This matters for client-facing services and home-based founders who want discretion.

Keep a consistent office address across your website, business cards and listings

One stable office address reduces confusion. It improves Google listings, eases vendor onboarding and builds partner confidence. Clients judge credibility by reliable contact details and a known location.

Scale up or down month by month as your work changes

Flexible choice: pick only an address and mail holding, or add forwarding, scanning, call answering and meeting access. Change your level as hiring, client volume or travel evolve without disrupting your records.

Most providers differ by mail handling and add-ons, not by the core promise of a professional address that stays constant across the year.

virtual office singapore monthly plan options and what’s included

Monthly packages differ mainly by how mail is handled — pick self-collection, forwarding or scanning to suit your workflow.

Local Company plan with self collection at Paya Lebar Square

Self collection gives you an office address at Paya Lebar Square and unlimited mail reception with free contact address registration for ACRA.

This S$50 option fits founders who are regularly in the area and prefer to collect items in person. Staff log and securely hold deliveries until you arrive.

Local Company plan with weekly mail forwarding (up to 2kg)

For S$100, choose scheduled forwarding to your preferred address. Shipments are consolidated and sent weekly, with a clear 2kg allowance to prevent surprise fees.

This package balances convenience with cost if you need physical items delivered on a predictable schedule.

Local Company plan with unlimited mail scanning to searchable PDF

The S$100 scanning option converts incoming post into searchable PDF files. This speeds approvals and sharing across remote teams.

Scans are logged and sent promptly so you can act without waiting for physical delivery.

What “unlimited mail reception” typically covers

Unlimited reception usually means letters and standard parcels received during business hours are accepted, logged and stored securely.

Handling includes notification, secure holding and your chosen fulfilment method: collect, forward or digitise. Prohibited items and oversized freight are normally excluded.

Compare inclusions — weight limits, forwarding frequency and scan turnaround — not just price, when you review Local Company packages. The cheapest virtual office option may save money, but portal features and reliability define real value.

Transparent monthly pricing and best-value packages

Transparent fees let businesses compare entry-level choices against premium offerings quickly.

Typical costs run from S$50 for self-collection to around S$100 for forwarding or unlimited scanning. VOffice lists S$50 for collection and S$100 for forwarding or scanning. Gaia promotes itself as the cheapest virtual office near Paya Lebar MRT.

A photorealistic image illustrating a cheerful business professional, dressed in smart casual attire, standing in a modern office space. In the foreground, a digital display on a sleek tablet shows a clear cost comparison chart with various monthly plans and packages being highlighted. The middle ground features a stylish desk with office supplies and a laptop, while a large window in the background lets in soft natural light, illuminating the room and creating a warm, inviting atmosphere. The overall mood conveys transparency and reliability, emphasizing the best-value packages offered in the virtual office market in Singapore. The angle showcases both the professional and the technological elements harmoniously.

Why costs rise from S$50 to S$100

Higher fees reflect operational effort: postage, consolidation, scanning and staff time for notifications and handling. Forwarding adds logistics while scanning needs secure workflows and quick turnaround.

Budget versus premium choices

Premium virtual office packages cost more for CBD location, receptionist support, meeting rooms and brand prestige. TEC’s Business Address starts at SGD 99, with a Premium Package from SGD 162, often discounted with a 12‑month commitment.

Choose best value for your company

Match the package to how often you receive mail, travel, and need call answering. Startups may pick the lowest cost; SMEs and expanding teams often pay more for reliability and investor-facing locations. Ask providers about weight limits, scan inclusions and per‑item fees to make the true value clear.

Your virtual office address in Singapore: location options that matter

Location shapes how quickly clients trust your brand and whether partners accept your credentials.

Office address @ Paya Lebar Square is convenient for commuting founders. VOffice markets this option near Paya Lebar MRT and Gaia notes a five‑minute walk from the Circle and East‑West Lines. This city‑fringe address suits frequent self collection and daily runs.

CBD business address locations in Downtown Core

For prestige, TEC lists well‑known addresses across the Downtown Core. Consider Singapore Land Tower (Raffles Place), Ocean Financial Centre (Collyer Quay), One Raffles Quay, MBFC Tower 1, Six Battery Road, Frasers Tower, Capital Square and IOI Central Boulevard Towers.

How to choose an office address customers recognise

Match your business address to client expectations. Balance cost, accessibility and prestige. Standardise the address across website footers, invoices and map pins to avoid confusion.

“Choose a location that supports easy meetings and consistent mail handling.”

  • Checklist: industry fit, transport links, meeting access, mail reliability.
  • Remember: a great location is only useful with dependable mail reception and secure holding.

Mail handling, notifications and daily admin made simple

A reliable mail system keeps important documents moving even when your team is offsite.

A modern office environment featuring a professional individual dressed in smart business attire, efficiently handling mail at a sleek reception desk. In the foreground, a wooden desk cluttered with packages, letters, and a laptop displaying notifications. In the middle ground, an organized shelf filled with mail slots and tools for sorting, with warm ambient lighting enhancing the focus on the task at hand. In the background, large windows allow natural light to flood the space, providing a welcoming atmosphere of productivity. The overall mood is efficient and professional, reflecting a seamless mail handling system within a virtual office setting, captured in stunning photorealism with a slightly elevated angle to emphasize the workspace.

Mail reception and secure holding: staff receive letters and parcels, log each item and store them under controlled access. Items are labelled and organised so business-critical post is easy to find.

Secure holding uses restricted rooms, inventory lists and clear identification to reduce loss or delay. This protects company records and client packages until you choose collection, forwarding or scanning.

Email notifications and digital updates for incoming items

Immediate email alerts tell you when post arrives. A user portal shows item type, so marketing mail can be skipped and important letters prioritised.

“Notification for your incoming mail & parcels” — TEC’s Virtual Mail Management System.

Reduce missed correspondence with a managed approach

A mail management workflow assigns owners, records actions and keeps approvals moving. VOffice users praise the portal and fast WhatsApp support for quick queries.

  • Log arrivals, label clearly and hold securely.
  • Get email alerts and portal categorisation.
  • Decide to forward regularly or digitise for speed.

Result: fewer missed deadlines, clearer admin and uninterrupted work for remote teams.

Mail forwarding for remote teams and busy founders

Weekly dispatches keep post moving so founders can approve invoices and sign documents on time.

When to choose mail forwarding: pick this if your business needs physical originals — cheques, signed contracts or small parcels — delivered to a working address while you keep a separate registered address.

Weekly forwarding creates a dependable rhythm. Predictable dispatch days help finance and admin teams plan approvals, banking runs and client replies. It cuts ad‑hoc trips to collect items and reduces missed deadlines.

What to check in a forwarding service

  • Frequency and exact dispatch day.
  • Carrier method and tracking availability.
  • Packaging standards and how missed deliveries are handled.

Concrete example: VOffice’s Local Company – Mail Forwarding is S$100/month and covers weekly forwarding up to 2kg, with unlimited mail reception and self collection at the Paya Lebar Square address.

Be aware of limits: heavier parcels often incur extra charges or separate courier billing. Matching your expected mail volume to the allowance prevents surprises.

Forwarding reduces the need for someone to visit the office daily. Set internal routines to open, log and action forwarded items promptly. If speed or shareability matters more than originals, consider scanning services instead.

Feature Typical inclusion Impact for teams
Weekly forwarding Dispatch on a set day Predictable receipt for approvals
Weight allowance Up to 2kg Good for documents & small parcels
Tracking Optional, carrier‑dependent Visibility on transit and delivery
Extra charges Heavier parcels billed separately Plan for volume to avoid fees

Unlimited mail scanning to searchable PDF for faster workflows

Scan-first workflows remove the wait that comes with physical forwarding. VOffice’s Local Company – Mail Scanning is S$100 and includes free unlimited mail scanning to searchable PDF. TEC’s systems also promise prompt notifications and fast digital delivery.

When scanning beats forwarding

Choose scanning when speed matters, originals are rarely required and multiple team members must see the same document quickly. Scanning avoids courier delays and extra fees for small items.

How searchable PDFs improve retrieval and sharing

Incoming mail is received, scanned, converted into a searchable PDF and sent by email or uploaded to a portal the same day.

Searchable files let staff find invoices or notices by keyword, rather than rifling through folders, improving audit readiness over the year.

Support for travel and remote work

Users report:

“So convenient to have every piece of mail scanned and emailed to me. Best of all, no extra charge.”

Scanned mail can be stored in cloud drives, attached to tickets, or forwarded to accountants without delay. Apply clear naming conventions and access controls to keep sensitive scans organised and confidential.

Next step: mail scanning makes you reachable by post; add professional call handling to ensure enquiries are answered as well.

Optional call handling and receptionist services for a complete virtual office

Adding a receptionist service turns a simple address into a responsive business hub. Mail keeps correspondence moving; receptionist-led calls ensure first impressions and responsiveness. This upgrade suits teams that value rapid contact and a polished front of house.

Dedicated local telephone number and voicemail to email

Local numbers give customers a familiar point of contact and boost trust. Premium packages commonly include a dedicated number and 24‑hour voicemail, with sound files delivered straight to your inbox so you can act the same day.

Call answering and warm attended transfers

Calls reach a real receptionist who screens callers and routes them with care. Warm attended transfers move callers to the right person, reducing missed leads and improving conversion for sales‑led teams and consultancies.

Professional guest reception for visiting clients

For meetings, a hosted reception creates a credible setting for clients. This premium capability complements the core address and adds physical hospitality for any scheduled meeting.

Feature Typical inclusion Benefit
Dedicated local number Single or DID options Builds local trust for business calls
Voicemail to email 24‑hour sound files sent to inbox Respond quickly while travelling
Call answering & transfers Live receptionist, warm transfer Fewer missed opportunities
Guest reception Hosted arrival & meeting support Professional client experience

Pricing anchor: call handling add‑ons start from around SGD 90. This is often worth it for sales teams, consultancies and firms where prompt answering affects conversion. Once calls are managed professionally, consider on‑demand meeting rooms to host those clients.

Meeting rooms, coworking hours and on-demand workspace access

On-demand meeting space gives teams a professional setting whenever a face-to-face session matters. It keeps you agile: book a single room for a client pitch, host interviews or stage a signing without leasing permanent premises.

A modern meeting space designed for collaboration, showcasing a sleek conference table surrounded by ergonomic chairs. In the foreground, a professional group of diverse individuals in business attire is engaged in discussion, displaying focused expressions and using tech devices like laptops and tablets. The middle ground features a large whiteboard filled with colorful notes and diagrams, complemented by a projector screen displaying a digital presentation. The background reveals large windows with natural light flooding the room, illuminating contemporary decor with plants and art pieces. The atmosphere is vibrant and productive, with soft lighting creating a welcoming ambiance. The camera angle is slightly elevated, capturing the entire meeting space in photorealistic detail.

Member rates for meeting rooms and add-on services

Member rates cut per‑meeting costs, so hosting a few sessions each month stays affordable. TEC’s Premium Package offers discounted rates for meeting rooms, business lounges and add‑on services via the MyTEC app.

Complimentary coworking hours and on-demand access

Selected packages include complimentary coworking hours. These day passes are useful for focused work, quick team huddles or a quiet place between client visits.

On-demand workspace acts as risk management. Upgrade your presence instantly for an important meeting without maintaining unused space. Combine mail handling with ad hoc rooms to keep your monthly commitment lean and flexible.

  • Why access matters: professional space for presentations, workshops and signings.
  • How member rates help: lower per‑use fees if you meet a few times each month.
  • Selection tip: pick a provider whose meeting spaces match client expectations on location, reception and amenities.

Next step: ensure the address you use also supports official correspondence and consistent records so meetings and compliance work together.

Compliance-friendly address use for company registration and contact needs

Choosing an address with clear ACRA support reduces the risk of missed renewal notices and bank correspondence.

Using a compliance-ready business address helps ensure official mail reaches the right team. VOffice lists a free contact address for ACRA alongside unlimited mail reception at Paya Lebar Square. This inclusion is practical for firms that must receive statutory letters and notices.

Using a business address for company mail and official correspondence

Keep one primary office address for invoices, filings and bank forms. Doing so cuts verification delays and reduces the chance of missed regulatory letters.

Keeping address records consistent across documentation and online assets

Make a single source of truth document listing your official address business usage. Update website footers, stationery and directories together to avoid mismatches during onboarding.

  • Practical step: record the address and who may change it.
  • Bundle address services with corporate secretary or accounting support from providers like Gaia to simplify compliance.
  • Remember: changing an address mid‑year creates admin; choose a stable provider to minimise disruption.

For a compliant registered address option, consider a verified registered address that pairs mail reception with reliable portal access and responsive support.

What to look for in a virtual office provider in Singapore

Choose a provider that balances fast support with clear processes. Good suppliers answer quickly, log actions and give predictable handling for time‑sensitive mail and calls.

Service responsiveness matters: pick operators praised for fast replies and accessible channels. VOffice’s WhatsApp support and TEC’s multilingual reception are examples of useful access points.

Service responsiveness and support channels

Look for real people on chat, phone or email and public testimonials about quick resolution times. Fast escalation reduces missed deadlines and client friction.

User portals, mail categorisation and tracking visibility

A strong portal shows item types, timestamps and status so you can prioritise important correspondence. Mail categorisation (marketing vs urgent) saves time.

Experience, reliability and long‑term value for businesses

Operators with mature systems and years of combined experience deliver consistent service. Gaia’s operational maturity and TEC’s mail management systems highlight this advantage.

“A clear portal and prompt support mean fewer surprises and less admin.” — user feedback (paraphrased from provider testimonials)

Criteria What to expect Why it matters
Response channels WhatsApp, phone, email, portal ticket Faster fixes for urgent mail
Portal features Logging, categorisation, downloadable scans Visibility and audit trail
Operational experience Proven processes, trained staff Consistent, reliable service

Practical checklist: confirm turnaround times, peek at portal screenshots, and ask about weight limits or hidden fees before choosing the cheapest option. The right provider delivers best value by cutting admin time and protecting important correspondence. Once selected, onboarding should be quick: pick an address, set mail preferences and enable add‑ons when needed.

How to book your virtual office monthly plan and get started quickly

Select your address first. Choose an office address that suits your brand — city‑fringe convenience at Paya Lebar or CBD prestige for client meetings. This guides every other choice you make.

Select your address and service level

Pick a centre and tier: basic reception, mail reception with forwarding, or scanning-inclusive service. TEC and VOffice let you unlock access by selecting a centre and purchasing a plan for instant setup.

Set your mail handling preferences

Decide between self collection if you are nearby, weekly forwarding for originals, or scanning for fast sharing. Confirm weight limits, dispatch days and scan turnaround during signup.

Activate add-ons and operational settings

Add call handling, receptionist support or meeting access only when needed to control costs. Set notification recipients, authorisers for forwarding/scans and link accounts to your portal for seamless workflows.

Quick tip: check onboarding inclusions and first‑month offers, then complete the purchase to book and operate with a professional address immediately. For centre options and locations, see Executive Centre locations.

Conclusion

Selecting the right business address simplifies compliance, mail handling and client meetings, and lets you run operations without a long lease.

In practice: a virtual office address gives credibility, protects privacy and reduces admin. Options range from S$50 self collection at Paya Lebar to S$100 forwarding or scanning, and premium CBD addresses with receptionist support from TEC.

Choose between self collection for convenience, mail forwarding for originals and scanning for fast remote workflows. Pick a location that suits brand recognition and access — city fringe or CBD — then compare providers on reliability, portal features and true cost, not headline price.

Ready to start, select your preferred virtual office address, confirm the service level and book to begin using your address today.

FAQ

What is included in a Local Company plan with self collection at Paya Lebar Square?

A Local Company plan with self collection at Paya Lebar Square typically provides a professional business address at a recognised location, secure mail reception, short-term storage for letters and parcels, and access to collect items in person during business hours. Many providers also include online mail notifications and basic admin support so you can manage deliveries without a permanent physical workspace.

How does weekly mail forwarding (up to 2kg) work?

Weekly forwarding bundles your accumulated post and parcels and sends them to a nominated address once per week. Providers usually set a weight limit — commonly 2kg for the basic option — and will advise on additional charges for excess weight or expedited dispatch. You receive email alerts before each consignment is sent.

What does unlimited mail scanning to searchable PDF mean and when is it better than forwarding?

Unlimited scanning converts inbound documents into searchable PDF files and delivers them to your inbox. It’s ideal when you need immediate access, travel frequently, or want to avoid postage costs. Searchable PDFs let you find text quickly, share documents with colleagues and keep digital records without physical handling.

What is covered by “unlimited mail reception”?

Unlimited reception means the provider will accept and log all mail addressed to your business, irrespective of volume. It covers letters, small parcels and courier deliveries, with secure holding until you choose collection, scanning or forwarding. Exceptional items or bulky freight may attract separate handling fees.

How much do these plans cost and what is an example price range?

Typical entry-level plans start around S per month and can rise to S0 or more for premium locations and add-ons. Costs vary by address prestige, mail services, call handling and meeting-room allowances. Compare inclusions rather than headline prices to identify best value for your needs.

How do premium packages differ by location and commitment?

Premium packages often include a central business district address, extended reception hours, call answering and discounted meeting-room rates. Longer commitments usually reduce monthly fees. Location affects perceived credibility, while extras determine day-to-day convenience for teams and clients.

How can I choose the right package for a startup, an SME or a growing team?

Startups should prioritise cost and essential mail handling. SMEs may value a central address, call answering and some coworking hours. Growing teams should pick plans with scalable meeting-room access, higher forwarding allowances and add-on receptionist services to match expansion.

Is the address at Paya Lebar Square recognised by customers and partners?

Yes. Paya Lebar Square sits near Paya Lebar MRT and is a well-known commercial node. Using that address signals a legitimate business presence and can improve trust on websites, business cards and listings.

What CBD business address locations are typically offered?

Providers commonly offer addresses in Downtown Core locations such as Raffles Place, Marina Bay and Shenton Way. These areas carry strong corporate recognition and are useful for client-facing communications and formal registrations.

How should I select an address that customers and partners will recognise?

Choose a central or well-known district that aligns with your brand and client expectations. Consider travel convenience for visitors, proximity to transport hubs and the impression the address gives on marketing materials and official filings.

How are mail reception and secure holding handled for letters and parcels?

Incoming items are logged, securely stored and held until you request collection, scanning or forwarding. Providers implement chain-of-custody procedures and CCTV or locked storage for higher-value consignments to reduce loss or misdelivery risks.

What email notifications and digital updates will I receive for incoming mail?

You will receive instant email alerts when items arrive, with details such as sender, size and photos where available. If you opt for scanning, a PDF copy is attached or uploaded to a secure portal for download.

How does mail management reduce missed correspondence?

Centralised handling, prompt notifications and options for scanning or forwarding ensure important letters and invoices reach you quickly. Automated tracking and online portals let you monitor status and avoid lost paperwork.

How do weekly forwarding schedules support remote teams and busy founders?

Regular forwarding creates predictable receipt of physical documents, enabling remote staff to plan for incoming packages. Founders who travel can set consistent delivery windows to avoid disruption and maintain business continuity.

What practical forwarding limits should I consider?

Check weight thresholds, parcel dimensions and any per-shipment charges. Understand customs rules for international forwarding and whether fragile or oversized freight needs special handling to avoid surprises.

How do searchable PDFs improve retrieval and internal sharing?

Searchable PDFs let you find text inside documents instantly, tag and file correspondence, and share secure links with colleagues. They streamline bookkeeping, contract review and compliance by reducing manual document handling.

How do scanning services support travel and fully remote work?

Scanning delivers immediate digital access to critical mail, so you can approve invoices, sign contracts and respond to client requests from anywhere. It removes dependency on physical forwarding and speeds decision-making.

What call handling and receptionist services are available as add-ons?

Common options include a dedicated local telephone number, voicemail-to-email, live call answering, warm transfers to your handset and professional front-desk greeting for visitors. These services present a consistent, client-ready interface for your business.

How do call answering and voicemail-to-email work?

Call answering staff use your company name to greet callers, take messages or transfer to your team. Voicemail-to-email converts messages into audio files sent to your inbox so you can review communications promptly.

Are there professional guest reception services for visiting clients?

Yes. Many providers offer guest reception with sign-in procedures, meeting-room escorts and refreshments. This enhances client experience and supports formal meetings without a dedicated lease.

What member rates for meeting rooms and coworking hours are typically offered?

Selected plans include complimentary coworking hours and discounted hourly rates for meeting rooms. Member pricing depends on the building standard and peak versus off-peak times. Check each provider’s rate card for exact savings.

Can I use a business address for company registration and official correspondence?

Many providers permit use of the address for company registration, statutory mail and public listings. Ensure the provider explicitly supports registration and complies with Accounting and Corporate Regulatory Authority (ACRA) requirements.

How do I keep address records consistent across documentation and online assets?

Maintain a single authoritative address in your company records, website, Google Business Profile and stationery. Regularly review listings to prevent mismatches and update providers if you change plans or locations.

What should I look for in a reputable provider?

Prioritise responsiveness, a clear service level agreement, secure mail handling, an easy-to-use portal, tracking visibility and transparent fees. Long-standing providers with reliable customer support deliver better continuity.

How do user portals and mail categorisation improve visibility?

Portals show real-time item status, past history and preferences for handling. Categorisation lets you flag urgent items, apply scanning rules and instruct forwarding with a few clicks, saving time and reducing errors.

How do I book a monthly plan and get started quickly?

Select your preferred address and service level, set mail preferences for collection, forwarding or scanning, and complete identity checks if required. Activation is usually immediate or within one business day once verification finishes.

Can I add call handling or meeting-room access after initial sign-up?

Yes. Providers offer flexible add-ons so you can activate call handling, receptionist support or meeting-room credits as your needs evolve. Charges apply pro rata for mid-month upgrades.

How do I set mail handling preferences during onboarding?

During sign-up you choose default actions for incoming post — hold for collection, scan and email, or forward on a schedule. You can update preferences anytime via the provider portal or support team.